Firefox crashes
Installed on older version of firefox that was downloaded months ago and it crashed immediately. Uninstalled and dl the latest version, it also crashes immediately. Will not open in Safe Mode either. Windows XP Professional...also have Google Chrome and Safari browsers
Chosen solution
you crashreport say that you are using Firefox 7.0.1, please upgrade it to Firefox 8 and check
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Chosen Solution
you crashreport say that you are using Firefox 7.0.1, please upgrade it to Firefox 8 and check
We downgraded in an effort to fix...I assure you 8 was crashing as well. Will do and post the crash here
Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-75193b0f-3c22-40f9-b1d5-b2cc42111202
Firefox 7.0.1 Crash Report [@ nsDocShell::SetupNewViewer(nsIContentViewer*) ]
What is this file selafbas.dll doing on your computer?
It looks like a virus to me.
You can do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
- http://support.kaspersky.com/faq/?qid=208283363 Kaspersky Anti Rootkit
See also:
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Virus/Malware has been such a non issue for me the past few years I tend to forget that as a first troubleshooting step. I am starting that process now and will report back.