We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I prevent Firefox from opening the file I create when I print a page with PDF Create! 5

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by subdla

subdla
subdla
more options

After I print a web page using PDF Create! 5, Firefox opens the file so i can view it. Before I print, I select print properties and disable "view resulting pdf". However, the file is always opened in Adobe Acrobat, although I believe I have Adobe Reader set as default. I do not want any file to open. This happens on my non-privileged accounts. On my privileged account, the file is not opened. I have removed Firefox profiles, re-installed Firefox, Reset Firefox in Help-Troubleshooting. PDF Create!5 print screen can only be viewed in a host program such as Firefox, Libre-office Writer, or any other program that prints. They do not open the file either.

After I print a web page using PDF Create! 5, Firefox opens the file so i can view it. Before I print, I select print properties and disable "view resulting pdf". However, the file is always opened in Adobe Acrobat, although I believe I have Adobe Reader set as default. I do not want any file to open. This happens on my non-privileged accounts. On my privileged account, the file is not opened. I have removed Firefox profiles, re-installed Firefox, Reset Firefox in Help-Troubleshooting. PDF Create!5 print screen can only be viewed in a host program such as Firefox, Libre-office Writer, or any other program that prints. They do not open the file either.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

There are so many PDF programs and add-ons... are you using the ScanSoft PDF Create! program and creating your PDFs by printing to the PDF Create! printer driver? I don't know why the PDFs open in Firefox when you instruct the printer driver NOT to do that. Firefox normally pays no attention to print jobs, so I don't think Firefox is overriding your choice. Perhaps you can change the default for that setting by making a registry or settings file edit so you don't have to uncheck it in the first place?

subdla
subdla Question owner
more options

Thanks for your help. This is the Scansoft (Nuance) program. What I do not understand is why when I tell the print driver not to open the file with a privileged account, it obeys me. I am not sure where in the registry I would look for the information. I do not want to, but perhaps I should remove the Adobe Acrobat program (temporarily?) - then what would it do? Again, when I print from other programs - browsers, wordprocessors, etc - the file is not opened after printing, just with FireFox. I guess I can live with it, I have spent too much time already.