Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I go to a web site, ie weather.com, it comes on my screen then moments later charter security suite notice says that this web site is not good. the invading w

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Mike Won

more options

the invading web site is http://as.casalemedia.com I use the arrow back get my weather.com and then moments later the same thing. I have cleaned my cookies, restarted my computer, scan my computer, then followed up with doing a virus scan. Scans say everything is good, not viruses. I had a live chat with Charter and they recommended I contact firefox.

the invading web site is http://as.casalemedia.com I use the arrow back get my weather.com and then moments later the same thing. I have cleaned my cookies, restarted my computer, scan my computer, then followed up with doing a virus scan. Scans say everything is good, not viruses. I had a live chat with Charter and they recommended I contact firefox.

All Replies (1)

more options

We might try introducing Firefox 15 or at least attempting to delete casalemedia cookies individually through Firefox 'Tools' > 'Options' > 'Privacy' ~ [select 'remove individual cookies' from list of all cookies...Be sure to assure the Plugins are 'Up to Date'!