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Replies Not Showing as Unread on Arrival

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by IanGreen

IanGreen
IanGreen
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I have TB configured to show incoming messages as unread (bold) until displayed for 5 seconds -- this works quite well.

However, if a message is received as a reply to an email I sent, that is displayed as read, i.e. not in bold text. This allows it to be easily over-looked, in my opinion.

Am I missing some part of a configuration of TB, or is this a "flaw"?

All helpful suggestions gratefully received,

Thank you, Ian

PS -- My setup is POP3 on Win7.

I have TB configured to show incoming messages as unread (bold) until displayed for 5 seconds -- this works quite well. However, if a message is received as a reply to an email I sent, that is displayed as read, i.e. not in bold text. This allows it to be easily over-looked, in my opinion. Am I missing some part of a configuration of TB, or is this a "flaw"? All helpful suggestions gratefully received, Thank you, Ian PS -- My setup is POP3 on Win7.

Chosen solution

Having played about with this problem, and sent myself hundreds of emails from another address, I am pleased to say it has been resolved.

A message filter inadvertently contained a "Mark as Read" instruction which, as it appears to be the first part to be processed, was obviously rendering affected incoming messages as "not new".

I must take more care when creating things !!!

Ian

Read this answer in context 👍 0

All Replies (3)

IanGreen
IanGreen Question owner
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Re my original question, I've just realised that there is no sound being broadcast either at the time a reply is received -- but a sound is made when a new one arrives.

Thank you,

Ian

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software?
IanGreen
IanGreen Question owner
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Chosen Solution

Having played about with this problem, and sent myself hundreds of emails from another address, I am pleased to say it has been resolved.

A message filter inadvertently contained a "Mark as Read" instruction which, as it appears to be the first part to be processed, was obviously rendering affected incoming messages as "not new".

I must take more care when creating things !!!

Ian