We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Scribe

more options

Crash ID: bp-56a1bdfd-f8ac-47b1-b2ad-0f7d42170130

Firefox keeps crashing even in safe mode. Does not even open the browser. Tried to uninstall and install again. Same problem.

Crash ID: bp-56a1bdfd-f8ac-47b1-b2ad-0f7d42170130 Firefox keeps crashing even in safe mode. Does not even open the browser. Tried to uninstall and install again. Same problem.

All Replies (1)

more options

Hi, this seems to be caused by Websense/Forcepoint software, so if you have it on your system or within your organization, perhaps you could if possible, try updating or disabling it. Also see Old versions of Websense cause startup crashes in Firefox.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!