Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adobe Acrobat Create PDF not verified in one computer but verified in another

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by bornival

bornival
bornival
more options

Hi,

I have the Add-on Adobe Acrobat Create PDF version 2.01.01 (installed when I installed Adobe Professional version XI) on two computers both using FireFox 52.2.1 ESR.

In one computer (A), is recognized and works perfectly well. In this computer, xpinstall.signature required is set to "true" ( I checked it !)

In another computer (B), it is not recognized and is disabled. The only way I found to have it recognized was, for this computer, to set xpinstall.signature required to "false".

Both computers run under Win7 and are very similar in all set-up and software installed. However, not all installed plug-ins and add-ons are the same.

What could be the problem and why is this add-on is recognized in computer A but not in computer B (unless changing xpinstall.signature required) ? Could it be related to other plug-ins or add-ons ?

Hi, I have the Add-on Adobe Acrobat Create PDF version 2.01.01 (installed when I installed Adobe Professional version XI) on two computers both using FireFox 52.2.1 ESR. In one computer (A), is recognized and works perfectly well. In this computer, xpinstall.signature required is set to "true" ( I checked it !) In another computer (B), it is not recognized and is disabled. The only way I found to have it recognized was, for this computer, to set xpinstall.signature required to "false". Both computers run under Win7 and are very similar in all set-up and software installed. However, not all installed plug-ins and add-ons are the same. What could be the problem and why is this add-on is recognized in computer A but not in computer B (unless changing xpinstall.signature required) ? Could it be related to other plug-ins or add-ons ?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

xpinstall.signature.required isn't used beyond Firefox 47 on the Release and Beta versions of Firefox.

bornival
bornival Question owner
more options

Thank you for your answer but it does not correspond to what I see...

In computer A, I can see that "xpinstall.signature.required" is "true"...

In computer B, I saw that "xpinstall.signature.required" was true AND Adobe Create PDF was NOT recognized. When I changed it to "false", it was accepted ... but with a warning that it could not be verified ...

So, in my version of 52.2.1. ESR, "xpinstall.signature.required" exists and seems to play a role (at least in computer B)