Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant find book,marks

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

I had to reformat and afterwords, cannot find the bookmarks. Profile is empty and cannot find any recent backups. Are the bookmarks stored anywhere else or under another name or can they be recovered somehow. I am not looking for the button, I need the bookmarks and links within the bookmark profile but mine is empty

I had to reformat and afterwords, cannot find the bookmarks. Profile is empty and cannot find any recent backups. Are the bookmarks stored anywhere else or under another name or can they be recovered somehow. I am not looking for the button, I need the bookmarks and links within the bookmark profile but mine is empty

All Replies (2)

more options

You say you formatted then reinstalled Windows 10 and Firefox...? If so if you did not save the Profile Folder or do the fyi below then they are gone.

Fyi for future:

Please let us know if this solved your issue or if need further assistance.

more options

Didn't you backup any of your personal data?

You can check if you have an C:\Windows.old folder with your previous data. See also:

If there aren't any backups available then I'm afraid that your bookmarks and other personal data are lost.

See also: