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Why when you update do I lose the Slingo game?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

Alicelewis79
Alicelewis79
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I can't get Slingo to load. The problem started this morning when Firefox updated. Firefox says something about cookies, but I haven't touched anything because I don't know what to touch for fear I will mess things up more than Firefox has.

I can't get Slingo to load. The problem started this morning when Firefox updated. Firefox says something about cookies, but I haven't touched anything because I don't know what to touch for fear I will mess things up more than Firefox has.

All Replies (2)

WestEnd
WestEnd
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Is slingo game part of FF? If is independent of FF you should check their site support for problem on loading slingo games as well.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window