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Email message form stopped working.

simonrobpease
simonrobpease
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I can't use the email form to write or reply to messages. Form comes up, but without all the usual boxes, and I can't enter any text in those that are there. Tried restarting.

I can't use the email form to write or reply to messages. Form comes up, but without all the usual boxes, and I can't enter any text in those that are there. Tried restarting.
Attached screenshots

Chosen solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

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All Replies (4)

Zenos
Zenos
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Does it not change colour when you click on the "to" or "subject" boxes?

simonrobpease
simonrobpease Question owner
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No, it doesn't change colour. Nothing happens in the form at all

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

simonrobpease
simonrobpease Question owner
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Thank you. working again. Now to locate the offender!