Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to find address book in Recuva

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by jjarnold

more options

While my computer was in the hospital reverting to Windows 7 from Windows 10, my Thunderbird address book has disappeared. I have run Recuva. How do I find the address book in over a million files? Where does Thunderbird store it? I would also like to recover my e-mail files if possible.

While my computer was in the hospital reverting to Windows 7 from Windows 10, my Thunderbird address book has disappeared. I have run Recuva. How do I find the address book in over a million files? Where does Thunderbird store it? I would also like to recover my e-mail files if possible.

Modified by jjarnold

All Replies (2)

more options

Where is your profile stored? https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data?redirectlocale=en-US&redirectslug=profiles-tb#w_where-is-my-profile-stored

So I guess your first task is see if your backup even contains the profile folders. Most backup software does not backup folders in the hidden appdata folder.

more options

Thanks, Mark. Turns out Altex does a mirror before they work on the pc so they should be able to restore my missing files.