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Thunderbird won't work with my office proxy settings

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by christ1

karanpatil
karanpatil
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While TB works fine on my Home Wifi (no proxies), I have trouble sending and receiving emails when connected to my office Wifi (Proxy settings screenshot https://i.imgur.com/cK4tfhQ.png ).

I copied the same settings to the 'Configure how TB connects to the Internet' values (screenshot https://i.imgur.com/GDkxvxW.png), yet it still won't work.

Any help will be greatly appreciated. Thanks!

- kp

While TB works fine on my Home Wifi (no proxies), I have trouble sending and receiving emails when connected to my office Wifi (Proxy settings screenshot https://i.imgur.com/cK4tfhQ.png ). I copied the same settings to the 'Configure how TB connects to the Internet' values (screenshot https://i.imgur.com/GDkxvxW.png), yet it still won't work. Any help will be greatly appreciated. Thanks! - kp

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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You need a proxy that understands the protocols and ports you are using. I do not see IMAP, POP or SMTP listed. Only HTTP and HTTPS for web browsing and FTP and Gopher.

karanpatil
karanpatil Question owner
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There are the only proxy settings available through System Preferences. Could you help me with where I could find the IMAP, POP proxy settings?

christ1
christ1
  • Top 25 Contributor
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You'll need to talk to your corporate IT folks to get the correct proxy information, assuming the proxy allows mail protocols in the first place.