Lost everything on auto-upate to Version 20.0.2 64-bit
Just loaded Firefox and an auto update took over to above mentioned version. Suddenly my browser was gone. All bookmarks, history, passwords and all add-ons that I have worked to accumulate are gone. I use my computer mostly to search the web for info on autoimmune treatments, which I unfortunately have. I had over 2 years of information, hundreds of bookmarks at least and many, many passwords and cannot start again. How can I get this all back or am I totally dead? Has anyone gone through this and got all this stuff back? Thank you for reading this. John
All Replies (2)
speed1345 said
Lost everything on auto-upate to Version 20.0.2 64-bit
Version 20.0.2 of what?
Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?
Also, open the profile folder in your file explorer.
https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update