We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Losing Text

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

HawkZon
HawkZon
more options

I am typing the first line, I hit enter and the line disappears. I never had this problem before. In a comment box on a site where I am using Disqus, for instance.

I am typing the first line, I hit enter and the line disappears. I never had this problem before. In a comment box on a site where I am using Disqus, for instance.

All Replies (6)

FredMcD
FredMcD
more options

Is this with all websites/pages, some, a few?

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

HawkZon
HawkZon Question owner
more options

It's happening in firefox, anywhere I type.

HawkZon
HawkZon Question owner
more options

I want to say it started in firefox 89.

FredMcD
FredMcD
more options

And Safe Mode?

HawkZon
HawkZon Question owner
more options

Still happening.

FredMcD
FredMcD
more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.