Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Opening attachments on line not saving

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Terry

alandrake1
alandrake1
more options

In the past when I said download the attached file said file would open in a new window using my apps. If a word file, LibreOffice writer would be used, or if a jpg then my micro digital software would be used. NOW, it will only download (save on my computer). Have tried the "settings, general, application, action" and set these to what I wanted to use however that did not work.

What needs to be done to open these on line, do not want to save

In the past when I said download the attached file said file would open in a new window using my apps. If a word file, LibreOffice writer would be used, or if a jpg then my micro digital software would be used. NOW, it will only download (save on my computer). Have tried the "settings, general, application, action" and set these to what I wanted to use however that did not work. What needs to be done to open these on line, do not want to save

All Replies (1)

Terry
Terry
more options

A temporary 'fix' is posted in the thread linked below.

https://support.mozilla.org/en-US/questions/1370494