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Losted email

  • 1 reply
  • 0 have this problem
  • 8 views
  • Last reply by Toad-Hall

Tibor GRENDEL
Tibor GRENDEL
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Good afternoon, I would like to ask you if you are able help me with "missed" email service@fas.... When you compare MS Outlook vs. Thunderbird, everithing is clear. In TB missed 1 email from 9.5. 16:26. I can read this message in Outlook or Android email app.

PS: I tried Right-click the folder - Properties - Repair Folder .

BR, Tibor

Good afternoon, I would like to ask you if you are able help me with "missed" email service@fas.... When you compare MS Outlook vs. Thunderbird, everithing is clear. In TB missed 1 email from 9.5. 16:26. I can read this message in Outlook or Android email app. PS: I tried Right-click the folder - Properties - Repair Folder . BR, Tibor
Attached screenshots

Modified by Tibor GRENDEL

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Is the account in Thunderbird IMAP or POP? Is the account in Outlook IMAP or POP? Is the account in Andriod IMAP or POP?

If you log on to the webmail account via a browser - do you see the email - is it still on server? Please post image of webmail view.

Do you have these settings: View > Folders > All View > Threads > All

Have you tried selecting : View > Threads > Ignored threads to see if by any chance you accidentally set as ignored ?

Do you have any filters working in Thunderbird on the account? If yes, have you checked the filter log to see if that email was moved?

Do you have any 'Quick Filter Bar' icons selected/highlighted which may be causing a filter on the folder ?

If you search for email, does it pop up in the search results?