Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

any files downloaded from Firefox ca not be saved as a PDF files since around Dec 6th. When opened by Acrobat, then indicate that the file is corrupt.

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by zeroknight

dfl202349
dfl202349
more options

Fix firefox so that the downloads can be saved as a PDF file. The same sites downloaded over Chrome and saved as a PDF file work properly.

Fix firefox so that the downloads can be saved as a PDF file. The same sites downloaded over Chrome and saved as a PDF file work properly.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?