Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Folder names missing in Thunderbird account

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by Wayne Mery

mbasmaji
mbasmaji
more options

I downloaded the update for Thinderbird & donated money to thunderbird and after that download all my files are missing on the left hand sidebar. I have downloaded thunderbird again and still missing now I have a bunch of empty folders with long #s associated to them.. How do I recover the folders again? Urgent! Need help.

I downloaded the update for Thinderbird & donated money to thunderbird and after that download all my files are missing on the left hand sidebar. I have downloaded thunderbird again and still missing now I have a bunch of empty folders with long #s associated to them.. How do I recover the folders again? Urgent! Need help.
Attached screenshots

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does the original folder name contain special characters? https://bugzilla.mozilla.org/show_bug.cgi?id=124287