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the back, forward, refresh and stop buttons are greyed out, and saved passwords don't work. Settings in tools>options all appear correct.

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  • 18 have this problem
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  • Last reply by cor-el

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the back, forward, refresh and stop buttons are greyed out, and saved passwords don't work. Cannot move back and forth. Yet, history is still present, and the shortcut buttons to e-mail, etc. still work. I jsut have to enter all the passwords each time. Also, I can't move from an e-mail web message directly back to my inbox. Settings in tools>options all appear correct.

virus/bot, maybe?

the back, forward, refresh and stop buttons are greyed out, and saved passwords don't work. Cannot move back and forth. Yet, history is still present, and the shortcut buttons to e-mail, etc. still work. I jsut have to enter all the passwords each time. Also, I can't move from an e-mail web message directly back to my inbox. Settings in tools>options all appear correct. virus/bot, maybe?

All Replies (1)

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  • Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed

See also #Always_start_Firefox_in_a_private_browsing_session|Always start Firefox in a private browsing session

See also http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox