Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

getting an error when fire fox starts up with adialogue box :TypeError: Components.classes[cid_shared] is undefined" how to avoid this

  • 1 reply
  • 21 have this problem
  • 2 views
  • Last reply by cor-el

more options

TypeError: Components.classes[cid_shared] is undefined

dialogue box pop up when firefox starts with an ok button after u click ok firefox starts and take long time to come up ..
TypeError: Components.classes[cid_shared] is undefined dialogue box pop up when firefox starts with an ok button after u click ok firefox starts and take long time to come up ..

All Replies (1)

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).