Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I set the <delete> button to automatically send email to my deleted folder?

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

more options

I was trying to empty my deleted mail folder, and accidentally deleted the entire folder. No worries. I created a new subfolder. But, now when I select the <delete> button, nothing happens. How do I route emails to be automatically stored in my deleted folder when I select the <delete> button?

I was trying to empty my deleted mail folder, and accidentally deleted the entire folder. No worries. I created a new subfolder. But, now when I select the <delete> button, nothing happens. How do I route emails to be automatically stored in my deleted folder when I select the <delete> button?

All Replies (5)

more options

In Tools menu (Alt+T) > account settings > server settings make sure the delete action is pointing to the correct folder.

more options

Don't see any arrows. Server Type: Server Settings: Message Storage:

But nothing with arrows. Please advise.

more options

the most bottom part

more options

I do not have these options as pictures. My server settings indicates: Check for new message at start-up Check for new message every 10 minutes Automatically download new messages Fetch headers only Leave messages on server

    For at most 14 days
    Until I delete them

That is the end of the section. Next header is: Message Storage

Please advise.

more options

You created a new folder.... did you call is "Trash" with capitalization?