Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Mozilla is deleting emails inside my INBOX on close, how to stop that?

  • 2 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh ginosifu

ginosifu
ginosifu
more options

AS I receive emails in my INBOX, I usually leave them there after I read them for 1, 2 maybe 3 months depending on what information is there that I may still need. Recently the Inbox started deleting emails that are 15 days old and older. Where or how do I fix this so I can keep unlimited emails forever?

AS I receive emails in my INBOX, I usually leave them there after I read them for 1, 2 maybe 3 months depending on what information is there that I may still need. Recently the Inbox started deleting emails that are 15 days old and older. Where or how do I fix this so I can keep unlimited emails forever?

All Replies (2)

amanchesterman
amanchesterman
more options

If this is an IMAP mail account, it may be that your email service provider has a storage limit for your account and that you have reached it. if so, you could - move to a service provider which offers unlimited storage, or - pay for additional storage if your provider offers it, or - move some emails from your inbox to a folder you create in the 'Local Folders' account on your machine. They are then stored on your own computer, not on your provider's server, and you can store as many as you have capacity for. But remember that you should keep backup copies for when you replace your present computer: keeping them 'forever' is a long time!

ginosifu
ginosifu Pemilik Soalan
more options

I have 2 computers. House and work. The comp at the house has the same Mozilla and it does not have this problem. The comp at work recently crashed and had to re install and software and since the re install it has been deleting emails in the INBOX that are more than 15 days old. I checked with my server. The amount of emails are not held at the server. They are deleted after download.