Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I use my Gmail acct. to create a Sync acct. it says my password is wrong, but when I log into my Gmail from any browser the password works, why is this?

  • 2 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh EmoFo

more options

My Gmail password works when I log into my email via a web browser. However, when I use the same email and password to create a Firefox Sync account it says my password is incorrect. What is going on here? Thank you.

My Gmail password works when I log into my email via a web browser. However, when I use the same email and password to create a Firefox Sync account it says my password is incorrect. What is going on here? Thank you.

Penyelesaian terpilih

When you create a Firefox Account to use Sync, you're actually creating a completely separate account that should have its own password. The site asks for your email address to send you a confirmation link. Neither Firefox nor Mozilla wants to connect to your Google Account, so please don't tell Mozilla your Google password.

Baca jawapan ini dalam konteks 👍 1

All Replies (2)

more options

Penyelesaian Terpilih

When you create a Firefox Account to use Sync, you're actually creating a completely separate account that should have its own password. The site asks for your email address to send you a confirmation link. Neither Firefox nor Mozilla wants to connect to your Google Account, so please don't tell Mozilla your Google password.

more options

Thank you for your time and consideration!