Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open WAV or XLS files in Firefox

  • 2 balasan
  • 2 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh jfwelsh

more options

When I click on a WAV file or try to open an Excel attachment, I only get the download window. I went to settings and tried to change the default program to open them, but I don't have WAV or Excel in my list and when I try to search for it, nothing comes up. What am I doing wrong? It was all fine before the update from Tuesday, 3/8/22. After that update I had to go in and change all the programs back to the ones I had set up for pdfs, word docs, mail, jpegs, etc, so it clearly reset everything back to Firefox defaults, but why are those file types missing from my list and not coming up in the search window so that I can assign a program to open them?

When I click on a WAV file or try to open an Excel attachment, I only get the download window. I went to settings and tried to change the default program to open them, but I don't have WAV or Excel in my list and when I try to search for it, nothing comes up. What am I doing wrong? It was all fine before the update from Tuesday, 3/8/22. After that update I had to go in and change all the programs back to the ones I had set up for pdfs, word docs, mail, jpegs, etc, so it clearly reset everything back to Firefox defaults, but why are those file types missing from my list and not coming up in the search window so that I can assign a program to open them?

Penyelesaian terpilih

Others have experienced applications disappearing from the list. You could try the procedure explained in this link. https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_changing-download-actions

Baca jawapan ini dalam konteks 👍 0

All Replies (2)

more options

Penyelesaian Terpilih

Others have experienced applications disappearing from the list. You could try the procedure explained in this link. https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_changing-download-actions

more options

The second section of the link, using the downloads, worked perfectly. Thank you so much!