Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pop-up that is interfering with my Thunderbird app.

  • 1 balasan
  • 0 ada masalah ini
  • Balasan terakhir oleh sfhowes

more options

A Pop-up entitled "Enter credentials for <my email> on imap.gmail.com" has appeared recently. This "page" headed "Google", says "Mozilla Thunderbird Email wants to access your google account. This will allow ...Thunderbird ... to Read, Compose, Send, and permanently delete all your email from Gmail". If I click the "Deny" button the same thing pops up and I cannot get to, not download any of my new emails.

It seems to me that if I "allow" this, it goes against all the privacy in Thunderbird settings and gives permission to take control of my account.

How do I get rid of this and get "back to normal" (this has only started in the las couple of weeks)?

I'm about ready to delete Thunderbird and try something else - this after 20-odd years of using Thunderbird with little or no problems.

A Pop-up entitled "Enter credentials for <my email> on imap.gmail.com" has appeared recently. This "page" headed "Google", says "Mozilla Thunderbird Email wants to access your google account. This will allow ...Thunderbird ... to Read, Compose, Send, and permanently delete all your email from Gmail". If I click the "Deny" button the same thing pops up and I cannot get to, not download any of my new emails. It seems to me that if I "allow" this, it goes against all the privacy in Thunderbird settings and gives permission to take control of my account. How do I get rid of this and get "back to normal" (this has only started in the las couple of weeks)? I'm about ready to delete Thunderbird and try something else - this after 20-odd years of using Thunderbird with little or no problems.

All Replies (1)

more options

The pop-up is part of the OAuth2 authentication process that is mandatory for any mail app, not just TB.

https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

Helpful?

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.