Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

For some reason I can not look at videos, like on YouTube for example. It takes me to the Adobe website and then after I try to download a program to see the video, it still doesnt work. Does anyone know how to fix this?

  • 1 balasan
  • 0 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh the-edmeister

more options

When I try to see a YouTube video, it says that I have to upgrade my Adobe Flash Player. Once I download the update, Firefox still does not allow me to see the videos. Does anyone know what to do?

URL of affected sites

http://

When I try to see a YouTube video, it says that I have to upgrade my Adobe Flash Player. Once I download the update, Firefox still does not allow me to see the videos. Does anyone know what to do? == URL of affected sites == http://

All Replies (1)

more options

1. You need to use Firefox at the Adobe website to get the NPAPI version of Flash for non-IE browsers. Download the Flash plugin from the Adobe Thank You! page via: If it does not start, click here for troubleshooting information. On the troubleshooting page click the link at the bottom: If you are still having problems, click here to download. Save it to your Desktop. 2. Close Firefox using File > Exit then check the Task Manager > Processes tab to make sure firefox.exe is closed,

3. Then run the Flash setup file from your Desktop.

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this: http://vistasupport.mvps.org/run_as_administrator.htm --- You also need to update Java - Firefox 3.6+ version need 1.6.0_10 or higher, for the Next Generation plugin. http://www.java.com/en/download/index.jsp