We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

The Red Cats add on does not show after installing on Firefox 3.6.13.

madamedemonsieur
madamedemonsieur
more options

I had version 3.6.11, and was reinstalling Firefox in case it was the source of trouble on my Photobucket site. I thought I would try the Firefox 4 Beta, but then found the Red Cats add-on isn't compatible. I don't want to be without the Red Cats, so uninstalled the Beta and installed 3.6.13 instead. I then went to put Red Cats back on. It said it installed, and to restart to show it. BUT ... no cats. I restarted Firefox; I restarted the computer, several times. Nothing! Help! I don't like my Firefox being catless.

I had version 3.6.11, and was reinstalling Firefox in case it was the source of trouble on my Photobucket site. I thought I would try the Firefox 4 Beta, but then found the Red Cats add-on isn't compatible. I don't want to be without the Red Cats, so uninstalled the Beta and installed 3.6.13 instead. I then went to put Red Cats back on. It said it installed, and to restart to show it. BUT ... no cats. I restarted Firefox; I restarted the computer, several times. Nothing! Help! I don't like my Firefox being catless.

All Replies (1)

madamedemonsieur
madamedemonsieur Pemilik Soalan
more options

The solution! And by sheerest chance, too. I'd installed a theme, since it seemed to be the only way to decorate the page. I decided to uninstall it, since it made things a bit hard to read. So, went to Tools, then Add-ons to get rid of it - and the Red Cats were sitting there, waiting to be installed.

So the answer is, don't believe it when Firefox says they're installed, or that you have to restart it. Go to you add-on list and get it going from there, and THEN restart Firefox (which should prompt you to do so anyway).

This worked for 3.6.13, btw. Hopefully the upgrade to .14 won't mess it about, because I upgraded to that at work today and the kits are still sitting there.