Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nothing will load unless I move the mouse or type.

  • 5 balasan
  • 148 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh Me

more options

Ive used Firefox for quite a long time with no problems, upon updating last week to Firefox 4 Ive been encountering a pretty annoying problem.

After having Firefox open for anywhere from 5 - 30 minutes a problem will arise that pages, images, gifs, video, anything will not load unless i move the mouse or type. Its literally as if a pause button is hit and even the little animated loading icon on page tabs will freeze up and only animate if I move the mouse/type.

So far I have: -Uninstalled/Reinstalled -Updated/Removed Addons -Ran in Safe Mode

Nothing has worked so far, even all the searching has only come up with tons more people with this problem and no solid answers.

Ive used Firefox for quite a long time with no problems, upon updating last week to Firefox 4 Ive been encountering a pretty annoying problem. After having Firefox open for anywhere from 5 - 30 minutes a problem will arise that pages, images, gifs, video, anything will not load unless i move the mouse or type. Its literally as if a pause button is hit and even the little animated loading icon on page tabs will freeze up and only animate if I move the mouse/type. So far I have: -Uninstalled/Reinstalled -Updated/Removed Addons -Ran in Safe Mode Nothing has worked so far, even all the searching has only come up with tons more people with this problem and no solid answers.

All Replies (5)

more options

It's a plugin. I disabled everything I didn't use, and it went away.

more options

What's the name of the plugin? Which plugins did you disable?

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
more options

OR.. I ran CCleaner 3.07 and it went away...and also Firefox is now much faster than recently. My story: I had problems with streaming videos stopping and starting on their own, after a week or so they just wouldn't play at all unless I moved the cursor, and then for the final stage Firefox itself started freezing up unless I moved the cursor constantly. Weird symptoms. I have recently updated to Flash 10.3.181.14, which seems to be in common with a lot of problem reports I've seen. That may be the cause, but I don't really know what got fixed. But who cares, right?!

more options

I re-downloaded and re-installed Firefox and that seems to have fixed the problem. If you go to this page

http://www.mozilla.com/en-US/firefox/fx/?ref=logo 

there is a link on the bottom left corner of the page that says "If you need a fresh new copy of Firefox, you can get it here". Everything has been working better since I did this.