Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i click the 'plus' to open a new tab--www.searchqu.com shows[a search engine]---when i clear searchqu--and type in a new web address--and click the arrow to open it--nothing happens--searchqu has 'hijacked' my 'open a new tab'

more options

when i click the 'plus' to open a new tab--www.searchqu.com shows[a search engine]---when i clear searchqu--and type in a new web address--and click the arrow to open it--nothing happens--searchqu has 'hijacked' my 'open a new tab'

when i click the 'plus' to open a new tab--www.searchqu.com shows[a search engine]---when i clear searchqu--and type in a new web address--and click the arrow to open it--nothing happens--searchqu has 'hijacked' my 'open a new tab'

Penyelesaian terpilih

Hi! @pb5982, my name is John and i'm a member of the Searchqu support team, and i'm here to help :) When the software was installed onto your pc it offered two basic installs, typical installation, which lists the add-on features such as searchqu Toolbar, and Custom installation, which allows you to select the add-ons that you wish to install. There's no need to worry if you did the typical install - this isn't a virus, nor malware, and there's no need to Perform a virus scan against it. if you still have troubles with opening new tab without searchqu default search please check: https://addons.mozilla.org/en-US/firefox/addon/newtaburl/

we are here to assist with any further question

The searchqu support team.

Baca jawapan ini dalam konteks 👍 0

All Replies (5)

more options

Diubah oleh Hasan

more options
  1. Remove Windows iLivid Toolbar (if you have it installed):
  2. Reset your home page (if the Searchqu search page is displayed when starting Firefox): http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
    • You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
  3. Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Searchqu search):
  4. If Searchqu is shown in your Search Bar and you want to remove it:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins:

more options

Here is the answer. 1. open firefox, select tools, options, manage add ons 2. find the add on name "data mngr" and select disable 3. now install add on "safe browser" 4. go back into the manage add ons 5. select the add on "new tab url" make sure it is enabled 6. select options 7. lets you decide what the url to be.

more options

Safe Browser really helped me out with his searchqu solution. It would be nice if someone could created an app to do this. Thank you!

more options

Penyelesaian Terpilih

Hi! @pb5982, my name is John and i'm a member of the Searchqu support team, and i'm here to help :) When the software was installed onto your pc it offered two basic installs, typical installation, which lists the add-on features such as searchqu Toolbar, and Custom installation, which allows you to select the add-ons that you wish to install. There's no need to worry if you did the typical install - this isn't a virus, nor malware, and there's no need to Perform a virus scan against it. if you still have troubles with opening new tab without searchqu default search please check: https://addons.mozilla.org/en-US/firefox/addon/newtaburl/

we are here to assist with any further question

The searchqu support team.