We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a "welcome" sound byte on my web site, The Northern Bard. Whenever I open it in Firefox, there is a QuickTime crash and the sound byte doesn't play.

more options

I have had a web site on Tripod since 1997. The opening page has Madeline Kahn doing the Lilly von Schtupp welcome from "Blazing Saddles", which plays on IE, Chrome, and other browsers, but NOT on Firefox. It's very annoying, when I keep getting updates from QuickTime on my desktop, to keep getting the "QuickTime has crashed" message, I keep REPEATEDLY sending crash reports, I've done all you tell me to do to get it to quit doing that, yet the problem continues.

How about either giving REAL solutions to the problem or fix whatever bug Firefox has up it's chimney so that people using Firefox to visit my web site can hear the music and sound bytes I programmed in to make my pages fun?

I have had a web site on Tripod since 1997. The opening page has Madeline Kahn doing the Lilly von Schtupp welcome from "Blazing Saddles", which plays on IE, Chrome, and other browsers, but NOT on Firefox. It's very annoying, when I keep getting updates from QuickTime on my desktop, to keep getting the "QuickTime has crashed" message, I keep REPEATEDLY sending crash reports, I've done all you tell me to do to get it to quit doing that, yet the problem continues. How about either giving REAL solutions to the problem or fix whatever bug Firefox has up it's chimney so that people using Firefox to visit my web site can hear the music and sound bytes I programmed in to make my pages fun?

All Replies (2)

more options

Please make sure that they are up to date Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Has the website been updated since it was created? It would be interesting to see if the way to implement background music has changed.

Do you also have any ad blocking software?http://mzl.la/LL9mLw

more options

Do you have the flexibility to change the HTML tags you use to play the sound? QuickTime is a very heavy plugin and it would be nice to avoid it if possible.