Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated and firefox has pop ups everywhere

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by jonas111

more options

I recently updated firefox and I am having all kinds of pop ups everywhere. Its so bad I may have to go to a different browser.

When I start a new tab it goes to the Bing search instead of the home page where it had my most used sites. Also has an advertisement on this page.

I have videos starting up on how to train my dog.

Someone please tell me this update has not just trashed my computer full of SPAM.

I usually love the updates but this update has to be the worst thing I have ever seen. Please help me get this under control or I may have to find a new browser. Please.

I recently updated firefox and I am having all kinds of pop ups everywhere. Its so bad I may have to go to a different browser. When I start a new tab it goes to the Bing search instead of the home page where it had my most used sites. Also has an advertisement on this page. I have videos starting up on how to train my dog. Someone please tell me this update has not just trashed my computer full of SPAM. I usually love the updates but this update has to be the worst thing I have ever seen. Please help me get this under control or I may have to find a new browser. Please.

All Replies (2)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

more options

Seems to have helped with all the pop ups and advertisements.

What happened with the option on opening a new tab and it going to a screen where it showed my most used websites? Right now it goes to BING and I am not a fan of the Bing at all. I would much rather use google.

Is it possible to make each tab open to Google instead of Bing?