Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when opening an external link a new window opens and displays the homepage

  • 6 replies
  • 15 have this problem
  • 1 view
  • Last reply by paul9115

more options

Updated to the latest version (Linux 36.0) and now whenever I open a link from an external application be it steam email IRC or any other source, instead of the page being displayed a new window will open and then load the home page. I have tried switching the default browser to something else (which opened the links correctly) and back again, safe mode and even a refresh but the problem still persists.

Updated to the latest version (Linux 36.0) and now whenever I open a link from an external application be it steam email IRC or any other source, instead of the page being displayed a new window will open and then load the home page. I have tried switching the default browser to something else (which opened the links correctly) and back again, safe mode and even a refresh but the problem still persists.

Chosen solution

I found this in the bug tracker.

Apparently this seems to be a problem with an old hack in XFCE or possibly X-based desktop environments in general, which is no longer supported in Firefox 36. A quick workaround until they fix it, is to open a new terminal and enter:

sudo gedit /usr/share/xfce4/helpers/firefox.desktop (replace gedit with any other text editor that you use) ...and change the final two lines: X-XFCE-Commands=%B -remote "openURL(about:blank,new-window)";%B; X-XFCE-CommandsWithParameter=%B -remote "openURL(%s)";%B %s; to read: X-XFCE-Commands=%B; X-XFCE-CommandsWithParameter=%B %s; and save the document, of course.

This solved the problem for me immediately.

Read this answer in context 👍 3

All Replies (6)

more options

Some have had issues with Ghostery. Please disable the add-on, then restart Firefox.

Type about:addons<Enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

more options

FredMcD said

Some have had issues with Ghostery. Please disable the add-on, then restart Firefox. Type about:addons<Enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

As stated in my previous reply I have tried running firefox with all plugins disabled but this did not have any affect on the issue

more options

Type about:preferences#general<Enter> in the address bar.

Under Tabs, check the settings.


I've called the big guys to help you. Good luck.

more options

FredMcD said

Type about:preferences#general<Enter> in the address bar. Under Tabs, check the settings.

I've called the big guys to help you. Good luck.

Thank you for your time and input anyway, I've had a look at the settings but don't see anything that might cause this problem, looks like this might be a bug. Hopefully the 'big guys' will be able to help me out.

Modified by paul9115

more options

Chosen Solution

I found this in the bug tracker.

Apparently this seems to be a problem with an old hack in XFCE or possibly X-based desktop environments in general, which is no longer supported in Firefox 36. A quick workaround until they fix it, is to open a new terminal and enter:

sudo gedit /usr/share/xfce4/helpers/firefox.desktop (replace gedit with any other text editor that you use) ...and change the final two lines: X-XFCE-Commands=%B -remote "openURL(about:blank,new-window)";%B; X-XFCE-CommandsWithParameter=%B -remote "openURL(%s)";%B %s; to read: X-XFCE-Commands=%B; X-XFCE-CommandsWithParameter=%B %s; and save the document, of course.

This solved the problem for me immediately.

more options

Andy_D said

I found this in the bug tracker. Apparently this seems to be a problem with an old hack in XFCE or possibly X-based desktop environments in general, which is no longer supported in Firefox 36. A quick workaround until they fix it, is to open a new terminal and enter: sudo gedit /usr/share/xfce4/helpers/firefox.desktop (replace gedit with any other text editor that you use) ...and change the final two lines: X-XFCE-Commands=%B -remote "openURL(about:blank,new-window)";%B; X-XFCE-CommandsWithParameter=%B -remote "openURL(%s)";%B %s; to read: X-XFCE-Commands=%B; X-XFCE-CommandsWithParameter=%B %s; and save the document, of course. This solved the problem for me immediately.

That cured it immediately, strange how every other update has worked as expected until this one. Thanks a lot for the help I appreciate it!