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After reinsalling firefox I have tried to transfer info from old profile to new profile as per instructions but am unable to do so. I am not computer literate

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  • Last reply by cor-el

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firefox crashed whilst refreshing but created a folder "old firefox data". I therefore I started again and deleted then reinsalled firefox. I would like my old bookmarks to be available have tried the help info regarding copying files between profiles but does not seem to work. I can access the old and new profile but when I right click on Places.sqlite on old profile and select copy, then on new file there is no paste option. I am not computer literate and an OAP so would appreciate simple step by step instructions. Any help would be appreciated. Thank you.

firefox crashed whilst refreshing but created a folder "old firefox data". I therefore I started again and deleted then reinsalled firefox. I would like my old bookmarks to be available have tried the help info regarding copying files between profiles but does not seem to work. I can access the old and new profile but when I right click on Places.sqlite on old profile and select copy, then on new file there is no paste option. I am not computer literate and an OAP so would appreciate simple step by step instructions. Any help would be appreciated. Thank you.

Chosen solution

You can try to restore a compressed .jsonlz4 from the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop in the current profile.

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File
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Chosen Solution

You can try to restore a compressed .jsonlz4 from the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop in the current profile.

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File