WARNING! TROJAN (TRJ.DealWare.Stealth) HAS BEEN INJECTED INTO YOUR COMPUTER.
The following appeared on my CP today ........IS this a SCAM ????
WARNING! TROJAN (TRJ.DealWare.Stealth) HAS BEEN INJECTED INTO YOUR COMPUTER.
You must call this toll free number 1-800-621-596 now.
The new trojan (TRJ.DealWare.Stealth) cannot be detected by current virus software. Failure to immediately call the number provided will result in computer failure.
Browser: Firefox Operating System: Windows 8.1 Toll Free Helpline: 1-800-621-596
PLEASE CALL THE NUMBER PROVIDED TO REMOVE THE VIRUS.
Firefox Browser has detected a new virus.
Chosen solution
If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.
- Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
- Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
All Replies (2)
Yes, it's a scam. "Call this number now" belongs on the shopping network only.
If you want to make sure you're safe, follow these instructions: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware#w_how-do-i-get-rid-of-malware.
Chosen Solution
If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.
- Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
- Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.