Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot delete corrupted add in download in order to try again to download and install

  • 6 replies
  • 5 have this problem
  • 2 views
  • Last reply by FredMcD

more options

I was trying to update the DishAnywhere sling player web plugin from dishanywhere.com and my Internet connection was very poor with the download stopping and starting.

After the download box disappeared, I tried to start up the player and again the dishanywhere notice came up about the updated plug in for Firefox. I clicked to download it again and almost instantly it came back with the download was corrupted. No matter what I did, it wouldn't download it again, since I guess the file exists somewhere, yet it is corrupted.

Where is the bad download file stored so that I can delete it and try to download the plug in again with a good Internet connection? I cannot find any info on this sort of thing anywhere that is accurate.

Thanks!

I was trying to update the DishAnywhere sling player web plugin from dishanywhere.com and my Internet connection was very poor with the download stopping and starting. After the download box disappeared, I tried to start up the player and again the dishanywhere notice came up about the updated plug in for Firefox. I clicked to download it again and almost instantly it came back with the download was corrupted. No matter what I did, it wouldn't download it again, since I guess the file exists somewhere, yet it is corrupted. Where is the bad download file stored so that I can delete it and try to download the plug in again with a good Internet connection? I cannot find any info on this sort of thing anywhere that is accurate. Thanks!

Chosen solution

SOLVED!

I toggled xpinstall.signatures.required and it installed just fine. Dish hasn't signed their add-ons I guess and now my other odd-ons I like and trust should start working again.

Read this answer in context 👍 0

All Replies (6)

more options

Type about:preferences#general<enter> in the address bar. Look under Downloads.

more options

Thanks Fred but that is for general downloads and appears not to be for add-ons that Firefox is going to instantly install. I have previously set that to always ask me where downloads are to be saved.

This add-on downloads somewhere then installs. The install file is corrupt and I have to find it to delete so that Firefox will try and download it again.

I did double check my default donwloads folder to e safe and of course it is not there.

Thanks!

John

more options

Did you download a program, or add-on?

Try uninstalling the program, then get the current full installer.

more options

Hi Fred,

As the OP stated, it was an Add-On. There is no full installer nor is there a program to uninstall.

DishAnywhere always states there is an Add-On update to install. I have removed it from Add-Ons in Firefox.

Thanks again!

more options

Chosen Solution

SOLVED!

I toggled xpinstall.signatures.required and it installed just fine. Dish hasn't signed their add-ons I guess and now my other odd-ons I like and trust should start working again.

more options

That was very good work. Well Done.