Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When on email centurylink Shockwave is busy then crashes a lot

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

712Wally
712Wally
more options

From Firefox I go to Centurylink for email. A warning pops up Shockwave is busy then the computer crashes; Unable to work anything. Then another warning about ad ons. I tried to reload Firefox and Adobe but that does not help. Please advise.

From Firefox I go to Centurylink for email. A warning pops up Shockwave is busy then the computer crashes; Unable to work anything. Then another warning about ad ons. I tried to reload Firefox and Adobe but that does not help. Please advise.

All Replies (1)

FredMcD
FredMcD
more options

This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: