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How come I can not log in to Pay Pal, says time up & I just started?

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

jinny77
jinny77
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I have account with them, I even called Pay Pal and they couldn't help me they said its on the browser end. I went to another computer that has windows and was able to complete my transaction. Tried it again today, and still can not get logged in, is it because I didn't want the computer to store my password for that site? Everything else works why not getting logged into pay pal?

I have account with them, I even called Pay Pal and they couldn't help me they said its on the browser end. I went to another computer that has windows and was able to complete my transaction. Tried it again today, and still can not get logged in, is it because I didn't want the computer to store my password for that site? Everything else works why not getting logged into pay pal?

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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All Replies (3)

FredMcD
FredMcD
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Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

jinny77
jinny77 Question owner
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So far seems to be working! Thanks very much for your help!

FredMcD
FredMcD
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Glad to help. Safe Surfing.