Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 52.1.1 doesn't work on MacOS el capitan

  • 7 replies
  • 2 have this problem
  • 1 view
  • Last reply by starswan

more options

I've upgraded to Thunderbird 52.1.1, and it now doesn't sync with my IMAP server (pretty standard SSL). I run my own IMAP server and it doesn't even seem to attempt the login. I've tried removing profiles etc but nothing fixes it. I'm running MacOS X El Capitan. It was working fine with 45.8.0 before the upgrade.

I've upgraded to Thunderbird 52.1.1, and it now doesn't sync with my IMAP server (pretty standard SSL). I run my own IMAP server and it doesn't even seem to attempt the login. I've tried removing profiles etc but nothing fixes it. I'm running MacOS X El Capitan. It was working fine with 45.8.0 before the upgrade.

All Replies (7)

more options

Does it involve startcom ssl?

more options

I'm not sure - how can I find out? I've looked at the server cert files and they don't reveal anything useful. I don't think so.

Modified by starswan

more options

what type of imap server?

more options

Dovecot 2.2.9 on Ubuntu 14.04

Modified by starswan

more options

open Thunderbird error console and clear it. try and get mail. Any errors appearing in the console?

more options

Nothing in the error console other than:

downloadable font: download failed (font-family: "Lato" style:normal weight:normal stretch:normal src index:0): content blocked source: https://fonts.googleapis.com/css?family=Lato&subset=latin,latin-ext

it seems to be unable to connect to anything.

more options

Sorry, turns out we are using StartCom SSL certificate. No warning from Thunderbird, just never connected. I thought normally you got a dialog saying that the certificate wasn't trusted? I've definitely seen one in the past when using a self-signed certificate.

Modified by starswan