Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't install Dashlane Extension(Checking Dashlane in your browser)

  • 1 reply
  • 4 have this problem
  • 4 views
  • Last reply by Shadow110

more options

When I try to install the Dashlane extension on my Windows 10 machine, it opens the Firefox browser with a message "Checking Dashlane in your browser", but I never receive a response except for a spinning circle.

When I try to install the Dashlane extension on my Windows 10 machine, it opens the Firefox browser with a message "Checking Dashlane in your browser", but I never receive a response except for a spinning circle.

Chosen solution

https://support.dashlane.com/hc/en-us/articles/204612871-How-to-customize-the-Dashlane-extension-to-appear-in-your-Firefox-toolbar

Mozilla only ok's Extensions submitted by Developers to be used with Firefox. They ok them only and give the Developer a web page to distribute their Extension from. This in no means that Firefox Support does the Developers Support when their page https://support.dashlane.com/hc/en-us/requests/new has a Support link and a contact Link.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

https://support.dashlane.com/hc/en-us/articles/204612871-How-to-customize-the-Dashlane-extension-to-appear-in-your-Firefox-toolbar

Mozilla only ok's Extensions submitted by Developers to be used with Firefox. They ok them only and give the Developer a web page to distribute their Extension from. This in no means that Firefox Support does the Developers Support when their page https://support.dashlane.com/hc/en-us/requests/new has a Support link and a contact Link.

Please let us know if this solved your issue or if need further assistance.