We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A gray line is now on my mac firefoc icon. why?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Suddenly, my icon for Firefox on my Mac has a gray line about 80% down from the top. Just the icon, not the pages I reach. I very recently tried to download my FB file, which is sitting, zipped, on my desktop (I can't open it). So, perhaps they are connected --or not. Any idea?

Suddenly, my icon for Firefox on my Mac has a gray line about 80% down from the top. Just the icon, not the pages I reach. I very recently tried to download my FB file, which is sitting, zipped, on my desktop (I can't open it). So, perhaps they are connected --or not. Any idea?

All Replies (1)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!