We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My home page is coming up blank. I have tried the preferences and other suggestions on this support board and it is still coming up blank. Help!

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by FredMcD

smini
smini
more options

I open up firefox and the home page is coming up blank. I go to websites that I normally sign in to and they think I am a new user. I have tried going to the preferences to re-set to default home page and it doesn't work. Have tried some troubleshooting from forum and no luck. Help!

I open up firefox and the home page is coming up blank. I go to websites that I normally sign in to and they think I am a new user. I have tried going to the preferences to re-set to default home page and it doesn't work. Have tried some troubleshooting from forum and no luck. Help!

All Replies (1)

FredMcD
FredMcD
more options

When did this start?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.