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After tefreshing firefox i lost all my passwords

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by glastar

Rest Tores
Rest Tores
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I had some problems with firefox so i used refresh option and now i have lost all my passwords. Is there a way to fix that?

I had some problems with firefox so i used refresh option and now i have lost all my passwords. Is there a way to fix that?

All Replies (3)

Naivedh
Naivedh
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Open the Firefox web browser. 

   Load about:support.
   Click on the "open folder" link near the top of the page that opens; this       opens the profile folder.
   Close Firefox.
   Check if you see a file called logins.json.corrupt.
   If you do, rename the file to logins.json to fix it.
   Start Firefox.
glastar
glastar
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I have the same problem, however it's not the "corrupt file" issue, it seems on the refresh firefox switched from Password Manager to Lockwise without transfering the data, I have the key4.db and the login.json files in my profile but Lockwise tells me there are no password. Any help for that problem?

Modified by glastar

glastar
glastar
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I could solve it by myself but I'm unable to find that button again ;( I had in the menus somehow to activate password backup and in a second the passwords did show up!!

I think it was when I switched to the menu entry Logins and password and then I had on top right the entry backup passwords.

At least for me the issue is solved.