Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox browser not the same for all users on same PC

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by gmajic

more options

I logged in as a different user on Windows 10 PC. When I opened FF the browser was different, it didn't have the Webroot Webfiltering Shield icon (however it did have the LastPass icon on it). I used the SYNC tool but it still didn't add that plugin.

I logged in as a different user on Windows 10 PC. When I opened FF the browser was different, it didn't have the Webroot Webfiltering Shield icon (however it did have the LastPass icon on it). I used the SYNC tool but it still didn't add that plugin.

Chosen solution

Yes! My WEBROOT works on all 3 of my PCs, its just for this one USER ACCOUNT. TY! For your efforts but this is no longer a problem I deleted that USER ACCOUNT yesterday.

Read this answer in context 👍 0

All Replies (2)

more options

This is logged into the same firefox account as well? I wonder if maybe the add on was deprecated and can't be downloaded through sync any longer. Does it still work on your other account?

more options

Chosen Solution

Yes! My WEBROOT works on all 3 of my PCs, its just for this one USER ACCOUNT. TY! For your efforts but this is no longer a problem I deleted that USER ACCOUNT yesterday.