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Page is loading correctly on all browsers but not on FireFox

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

irispulgadigital
irispulgadigital
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Hi!

This page is loading correctly on all browsers except on FireFox. I have attached an image to show you how it looks like when I load it on FF.

https://mybigimpact.kartra.com/page/irresistible-offer-formula.

How do I fix this? Thank you!

Hi! This page is loading correctly on all browsers except on FireFox. I have attached an image to show you how it looks like when I load it on FF. https://mybigimpact.kartra.com/page/irresistible-offer-formula. How do I fix this? Thank you!
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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No problems here.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window