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how to change the password in thunderbird while the window for it is not appearing no more?

  • 1 reply
  • 1 has this problem
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  • Last reply by Toad-Hall

justyna.chishia
justyna.chishia
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How do I update my password to email on thunderbird? I don't have this window that appears and ask you to put new password in. I also don't have any password saved in "saved password".

Please help!

How do I update my password to email on thunderbird? I don't have this window that appears and ask you to put new password in. I also don't have any password saved in "saved password". Please help!

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Normal Process: Passwords can only get updated via logging on to webmail account and making changes. Then you would edit the saved password in Thunderbird or Enter new password at prompt and make sure to select the checkbox for password manager to remember passwords before clicking on OK.


Menu app icon > Preferences > Privacy & Security Click on 'Saved Passwords' Is it completely empty?

Is that because you have set up a 'Primary (also known as Master) Password' ? Is the 'Use a Primary Password' checkbox selected or not ? Do not select it if it unchecked.

re: I don't have this window that appears and ask you to put new password in. When you start up Thunderbird, do you get prompted to enter a password? If yes, enter password, then select the checkbox for password manager to remember passwords