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Security Certificate Exception process does not work

HopelessFireFox
HopelessFireFox
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The add security exception box has all options other than "Get Certificate" greyed out. I am adding this exception because my site, as with many other volunteer sites, does not have a certificate, and I cannot access it with the excellent Fire FTP.

Please allow an exception to be added when there is no certificate

The add security exception box has all options other than "Get Certificate" greyed out. I am adding this exception because my site, as with many other volunteer sites, does not have a certificate, and I cannot access it with the excellent Fire FTP. Please allow an exception to be added when there is no certificate

Modified by HopelessFireFox

Chosen solution

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

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All Replies (5)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Upgrade your browser to Firefox 8 and check

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"
HopelessFireFox
HopelessFireFox Question owner
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Thank you for the replies. They make no difference. And surely they should not have too. It is putting an address in a look up table. why is it difficult?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

HopelessFireFox
HopelessFireFox Question owner
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Solved with new profile Thank you