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Firefox will not open, it ask if I want to send a crash report. All the questions I have read on this matter have not worked. I can open your website through internet explorer. What can I do?

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  • Last reply by cor-el

lokasmit
lokasmit
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When I try to open Firefox from my desktop it will not even open to the internet, it does pop up a box that says "do you want to report this crash" I have sent the report and still can not have any luck fixing this problem. I can go to the internet if I open internet explorer and then go on your web site but it will not allow me to down load Firefox. What can I do to fix this?

When I try to open Firefox from my desktop it will not even open to the internet, it does pop up a box that says "do you want to report this crash" I have sent the report and still can not have any luck fixing this problem. I can go to the internet if I open internet explorer and then go on your web site but it will not allow me to down load Firefox. What can I do to fix this?

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cor-el
cor-el
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See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: