Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 15.0 cannot load gmail (says "waiting for accounts.google.com" or "waiting for accounts.youtube.com") but Safari can.

  • 3 replies
  • 14 have this problem
  • 4 views
  • Last reply by drogers141

more options

I have tried clearing my cache and cookies and my entire browsing history and this does not work. I have also tried resetting my firewall which does not work either. I have no problems accessing my gmail from other programs such as Safari. I am using Firefox 15.0 and I have a MacBook Pro osx 10.8.1

I have tried clearing my cache and cookies and my entire browsing history and this does not work. I have also tried resetting my firewall which does not work either. I have no problems accessing my gmail from other programs such as Safari. I am using Firefox 15.0 and I have a MacBook Pro osx 10.8.1

All Replies (3)

more options

If you go directly to https://accounts.google.com/ServiceLogin?service=mail does the page load? (Not that it's very convenient to have to do that...)

Can you check on whether you are blocking redirects.

(MAC) Firefox > Preferences > Advanced > General
(WIN) Firefox or Tools > Options > Advanced > General

Please uncheck the box for "Warn me when websites try to redirect or reload the page"

more options

You can check the network.http.* prefs on the about:config page and reset all bold user set network.http prefs to the default value via the right-click context menu -> Reset.

You can also try to disable SPDY by setting the network.http.spdy.enabled to false on the about:config page.

Modified by cor-el

more options

Hah! - Finally - I have been plagued by this problem off and on and was not aware of the spdy usage. So - could access service url for my google account - but could not load gmail. Set: network.http.spdy.enabled;false

and now can load gmail - in fact - I had to use chrome to open the email you guys sent me to confirm my mozilla login after registering. I'd say this should be fixed because that sounds, I don't know, kind of *wrong* don't you think? firefox 14.0.1 mac os x lion

looks like firefox is downloading updates so not sure if a fix is among them