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Video is not showing

  • 4 replies
  • 26 have this problem
  • 2 views
  • Last reply by AliceWyman

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Hi i am using firefox 18.0.1. when i try to watch videos firefox can load the video thumbnail but when i play a video it's not showing the video.I don't see any video player no control bar nothing and also the video is not playing. My OS is windows 7 professional 64 bit. What is the problem guys please answer me asap.

Thank You

Hi i am using firefox 18.0.1. when i try to watch videos firefox can load the video thumbnail but when i play a video it's not showing the video.I don't see any video player no control bar nothing and also the video is not playing. My OS is windows 7 professional 64 bit. What is the problem guys please answer me asap. Thank You

All Replies (4)

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Here is my screen shots

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
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If i restart firefox in safe mode it works. The video works and plays but what should i do if i want to play video in normal mode? is this a problem with the flash player? if it is then how do i fix it?

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If the problem goes away in Firefox Safe Mode, its probably caused by one of your extensions. See: