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Emails retrieved in search or filter displaying as garbled HTML?

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by Matt

locksmith123
locksmith123
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When emails come into my inbox, they appear fine even as HTML. However, whenever I retrieve emails via the search bar or the Quick Filter bar, they appear as illegible garbled text. I have tried adjusting the display by going to View > Message Body as > Original HTML/Simple HTML/Plain text and none of the options correct it. How can I fix this?

When emails come into my inbox, they appear fine even as HTML. However, whenever I retrieve emails via the search bar or the Quick Filter bar, they appear as illegible garbled text. I have tried adjusting the display by going to View > Message Body as > Original HTML/Simple HTML/Plain text and none of the options correct it. How can I fix this?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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try right clicking the folder, selecting properties and then repair. That will fix any issues with the index. It only updates the index not mail data.