Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why arent I recieving all incomming e-mails, when I havent got any spamfilters?

  • 5 antwoorden
  • 2 hebben dit probleem
  • 10 weergaven
  • Laatste antwoord van Pietie

more options

I have been recieving e-mails from the same adresses, but sometimes some of these e-mails don't come through. People will ask me why I didn't react to them yet, but I didn'get them. I use this for business and it is important that I recieve all e-mails. Clients must be able to reach me. Now I'm not sure they can reach me all the time. I have no spamfilters installed, so my believe is that this problem lies with Thunderbird.

Please help me, I really hope some one can solve this.

I have been recieving e-mails from the same adresses, but sometimes some of these e-mails don't come through. People will ask me why I didn't react to them yet, but I didn'get them. I use this for business and it is important that I recieve all e-mails. Clients must be able to reach me. Now I'm not sure they can reach me all the time. I have no spamfilters installed, so my believe is that this problem lies with Thunderbird. Please help me, I really hope some one can solve this.

Alle antwoorden (5)

more options

PS; Is it possible that thunderbird got in conflict with gmail, because I also had this adress still applied with my gmail account. (just delleted it there in the hope it solves the problem)

I had it there first, but because gmail sends my private adress with my business adress (blabla@gmail.com on behalf of blabla@business.com) I switched to thunderbird, but didn't delete the account on gmail.

more options

Have you checked the Bin and Spam folders in gmail?

more options

Yes, *just double checked* Nothing there.

There was 1 time that the e-mail did come in to the gmail account (after it shouldn't anymore), but the last time it didn't come there eihter. It was send, but I can't find it anywhere on thunderbird, or Gmail. When they forwarded me the sended mail, I did get it at thunderbird. It just happens once in a while, thats so weird.

more options
more options

Thank you for that link. I checked and tried some of the tips. But it says that it is when you recieve an alert that a new message has arrived, but can't see it, there for are the tips. I don't get an alert eihter. I just get an angry person who's waiting for my answer on their e-mail to me. They don't know I didn't get it, and I didn't know they send it... I found that the virusscan could maybe be the problem, this was in the checklist also. So I have checked, but the spamfilter on my virusscan hasn't stopt any e-mails, and there is nothing in the quarentine.... So still haven't found the answer.